Laptop won't load up

[MoonAge]

I was using my laptop for a while, and then it crashed. When I restarted it, it got to the Windows 10 loading screen and after that it always stops at a black screen. I tried troubleshooting, but it didn't seem to work. Does anyone have any ideas how to fix this?

 

[Stargazing]

Your hard drive may be failing or your Windows may be corrupting (like what happened with me). Literally all the help I can give, sorry.

 

[Dr. Peach]

Try getting Hiren's Boot CD and write it to a USB flash drive or CD/DVD and go into the Mini Windows environment to back up data. Or use a Linux distro like Ubuntu or Linux Mint to get access to the Windows drive and back up your data. Then do a system reset from Windows itself.

http://www.hirensbootcd.org/download/

http://www.ubuntu.com/

https://www.linuxmint.com/

Hope it helps.

 

[freakworld]

^do that

 

[fantanoice]

Do you have an NVidia graphics card by any chance?