Haven't received pre-order from Walmart - any suggestons.

Hello - On Sept 13, I pre-ordered Mario Wonder from Walmart and still have not received it. I called twice and they say it's not in their warehouse. Yet, it's in their stores and on line to purchase with bonus. Could anyone give me a direction to go? I feel I'm getting the run around from Walmart. Thank you.
 
Hello - On Sept 13, I pre-ordered Mario Wonder from Walmart and still have not received it. I called twice and they say it's not in their warehouse. Yet, it's in their stores and on line to purchase with bonus. Could anyone give me a direction to go? I feel I'm getting the run around from Walmart. Thank you.

can you check order status on website
 
If I were you I'd just cancel the preorder and just buy the game, preorders are bad from my experience and I always end up getting the game later.
 
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